Plain English version. Last updated September 2026.
Your name and WhatsApp number, the things you choose to tell Goldie in conversation (pays, bills, reminders and the like), and payment details when you subscribe — handled by Stripe, our payment provider. We never see your full card number.
One thing: running Goldie for you. Your numbers power your Sunday message, your reminders and your answers. We also look at conversations in aggregate to make Goldie better.
Our small team, when needed to run and improve the service. The systems that carry your messages and store your information — WhatsApp delivers the messages, and we use trusted software providers to store data and help generate Goldie's replies. We hold your data to Australian privacy standards wherever it's processed.
We never sell your information. We never share it with lenders, insurers, comparison sites or advertisers. We take no commissions and have no referral partners.
Message Goldie the word “delete” and, after one confirmation, everything we hold about you is permanently removed. You can also email goldie@goldiemoney.com.au and we'll do it for you.
Email goldie@goldiemoney.com.au and a human will reply. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
This policy is written to comply with the Australian Privacy Principles. A fuller legal version will be published as Goldie grows.